Privacy policy

Privacy Policy

Last updated: August 1, 2026

Raspberry Crisp operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Raspberry Crisp is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact details including your name, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, financial account details, payment confirmation, and transaction details.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel.
  • Communications with us including information you include when sending customer support inquiries.
  • Device information including information about your device, browser, network connection, IP address, and unique identifiers.
  • Usage information including information regarding your interaction with and navigation through the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, make a purchase, communicate with us, or provide personal information;
  • Automatically through the Services from your device when you visit our website using cookies and similar technologies;
  • From our service providers including payment gateways, logistics partners, and data analytics providers;
  • From our business and marketing partners.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To process payments, fulfill orders, arrange shipping, manage your account, facilitate returns, enable product reviews, and personalize your shopping experience.
  • Marketing and Advertising. To send promotional communications by email or SMS and show online advertisements for products tailored to your preferences.
  • Security and Fraud Prevention. To authenticate your account, secure payments, and detect, investigate, or prevent fraudulent or malicious activity.
  • Communicating with You. To provide effective customer care and respond to support inquiries.
  • Legal Compliance. To comply with applicable laws, government requests, and legal proceedings.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes:

  • With Shopify, payment processors, cloud storage, logistics, and shipping carriers who perform services on our behalf.
  • With marketing and business partners for advertising services. You may exercise your right to opt out of targeted advertising by contacting us.
  • When you direct or consent to our disclosure of information to third parties (such as social media logins or express payment gateways).
  • In connection with legal obligations, corporate transactions, or enforcing our Terms of Service.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the platform. Information you submit will be transmitted to and shared with Shopify. To learn more about how Shopify processes personal information, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third Party Websites and Links

Our website may provide links to third-party sites. We are not responsible for the privacy or security practices of third-party platforms. We recommend reviewing the individual privacy policies of any third-party websites you visit.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority. Parents or guardians may contact us to request the deletion of a child's personal data.

Security and Retention of Your Information

We implement appropriate measures to safeguard your personal data, though no security system is completely impenetrable. We retain personal information based on operational necessity, legal compliance, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to Access / Know: Request access to personal information we hold about you.
  • Right to Delete: Request that we delete your personal information.
  • Right to Correct: Request correction of inaccurate personal data.
  • Managing Preferences: Opt out of promotional communications at any time via the unsubscribe link in our emails.

Contact Information

If you have any questions about our privacy practices, wish to exercise your data rights, or submit a inquiry, please reach out to us:

Raspberry Crisp
Email: rasberrycrisp5@gmail.com
Phone: +91 9353901235
Address: no.511, 6th Main Road Sadashiva Nagar Armane Nagar, Bengaluru KA 560080, India